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CallCenterUnansweredByQueueMetric object

FieldTypeDescription
grouprequiredstring
namerequiredstringQueue number used as the grouping key.
queue_namerequiredstring
queue_numberrequiredstring
incompletedrequiredintegerTotal incomplete calls for this queue (full period).
unansweredrequiredinteger
abandonedrequiredinteger
calls_percentagerequirednumber (float)Share of total incomplete calls for this queue (full period).