CallCenterUnansweredByDisconnectionCauseMetric object
| Field | Type | Description |
|---|---|---|
grouprequired | string | |
namerequired | string | Disconnection event used as the grouping key, such as `RINGNOANSWER` or `ABANDON`. |
incompletedrequired | integer | Total incomplete calls for this cause (full period). |
unansweredrequired | integer | |
abandonedrequired | integer | |
calls_percentagerequired | number (float) | Share of total incomplete calls for this cause (full period). |