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CallCenterUnansweredByDisconnectionCauseBucket object

FieldTypeDescription
grouprequiredstring
namerequiredstringDisconnection event used as the grouping key, such as `RINGNOANSWER` or `ABANDON`.
incompletedrequiredintegerTotal incomplete calls for this cause (full period).
unansweredrequiredinteger
abandonedrequiredinteger
calls_percentagerequirednumber (float)Share of total incomplete calls for this cause (full period).
callsrequiredallOf[]Incomplete calls for this cause that fall on the current page of the globally paginated call list (`meta`). Each row includes `queue_name` / `queue_number`.